Effective Date: June 1, 2026
This Privacy Policy explains how MR GLOWW (“we,” “our,” or “us”) collects, uses, and protects information across the mobile application and website (the “Platform”). By using the Platform, you agree to this Policy.
We collect only the information necessary to operate the Platform and provide tools for firefighters and companies operating in the wildland fire industry.
Private by Design
Your data is not sold, rented, or used to train artificial intelligence models. Data is not shared outside your organization except as required to operate the Platform.
Name, email address, phone number, role (firefighter or company), profile details, certifications, uploaded documents.
Company name, contact details, rosters, teams, job postings, gear, and internal operational records.
Incident records, shift tickets, location data, attachments, timestamps, and related operational notes.
Messages, notifications, emails, and SMS sent through the Platform.
Device type, operating system, app version, IP address, crash logs, and usage analytics.
We use collected information solely to operate and improve the Platform, including to:
We may use aggregated and anonymized data for internal analysis and platform improvement.
We do not sell data.
We do not share data with advertisers, brokers, or marketing platforms.
The Platform is designed so users and companies only see information they are authorized to see.
MR GLOWW staff have limited, role-based, audit-logged access strictly for:
We retain data only as long as necessary to provide services or meet legal obligations.
We use industry-standard safeguards including:
No system is perfectly secure, but we take reasonable measures to protect your information.
Company subscriptions and services purchased through the website are processed securely by Stripe.
MR GLOWW does not store or process full payment card details.
Firefighter Premium features are offered as in-app purchases through:
MR GLOWW does not receive or store payment card information for in-app purchases.
We use trusted third-party providers to operate the Platform, including:
These providers receive only the minimum data required to perform their services.
The Platform is not intended for users under the age of 16.
We do not knowingly collect data from children.
You may request to:
Requests can be made through the Platform or by contacting support.
We may update this Privacy Policy from time to time.
The updated version will be posted with a new effective date.
Last Updated June 10, 2026